ICMI's QueueTips Forum

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Small Call Centers
This is a forum for discussion of issues pertinent to small call centers.

2/23/2009 1:07 PM	by Rebecca Duffy
In: Looking for a basic call/email...

People Management
This is a forum for call center topics related to people management, including leadership topics.

110

10/19/2009 2:15 PM	by Kristen DeFeo
In: Cost Differential for Evening ...

Operations Management
This is a forum for call center topics related to operations management, including call center technology.

174

221

10/13/2009 8:31 AM	by Smith
In: Cost of New IVR System?

Job Descriptions
This is a forum for sharing call center job descriptions.

5/26/2009 1:28 PM	by NYC
In: SENIOR SUPERVISOR ?????

General Topics
This is a forum for discussing general call center related topics that do not readily fit into the other QueueTips Forums.

107

7/15/2009 8:55 AM	by Clint
In: Manual Answer vs Auto Answer

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Latest message posted 10/19/2009 2:16 PM by Kristen DeFeo within People Management

Welcome to our newest member jfjester. Last logged in 2/4/2010 1:55 PM

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