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Think Services ICMI Customer Service
QUESTIONS ABOUT ICMI SERVICES AND WEB SEMINARS
If you have any other customer-service questions/concerns, including those involving live and online seminars, please contact the International Customer Management Institute's headquarters at:
800-672-6177 or email icmi@incoming.com with your inquiry.
QUESTIONS ABOUT CCDEMO AND ACCE CONFERENCES
If you need assistance with one of our Conference/Exhibition events only, including ACCE or Call Center Demo & Conference, please contact customer service at:
800-441-8826 (or 415-947-6130 outside the US)
Operating hours: Monday - Friday, 9:00 am - 4:00 pm Pacific Time
or email CCEventInfo@cmp.com with your inquiry.
QUESTIONS ABOUT MEMBERSHIP AND SUBSCRIPTIONS
For information about Call Center Magazine List Rental, contact:
Merit Direct at 914-368-1000.
For article reprints, e-prints and permissions please contact:
PARS International Corp.
102 West 38th Street, Sixth Floor
New York, NY 10018
P. 212-221-9595
F. 212-221-9195
E. reprints@parsintl.com
For information or questions specifically about ICMI Membership, call
800-672-6177 or 719-268-0305.
Change of Address Form for ICMI Membership.
Subscribe/Unsubscribe to our Library of Online eNewsletters.
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Think Services ICMI Contacts
Headquarters
International Customer Management Institute
102 South Tejon
Suite 1200
Colorado Springs, CO 80903
icmi@incoming.com
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Sales and Marketing Office
212 Carnegie Center, 2nd Floor
Princeton, NJ 08540
609-759-4700
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Other Key Sales/Editorial Contacts
For information about On-site Seminars/Training, contact:
Matthew Pedersen.
For information about Consulting, contact:
Max Steiger.
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For information about Advertising/Exhibiting, contact:
Bill Lange at 609-759-4714.
For information about Customer Management Insight Editorial, contact:
Susan Hash at 646-201-5480.
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Find out more about ICMI Management Team Here.
Find out more about ICMI Consulting Team Here.
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