Objective and Educationally-Rich Conference Programs
Drawing upon decades of extensive industry experience, the highly respected team of ICMI editors and consultants join forces to create conference programs that will address your concerns, challenges and goals throughout the year.
Our in-depth, industry-leading events feature pre-conference workshops, enlightening conference sessions, highly-regarded keynote speakers, relationship-building networking events, and visits to local call centers – as well as the opportunity to test-drive the latest products and services available in our exhibit/demo halls.. You’ll access industry leaders, examine current trends, and share real world solutions that will boost your knowledge, increase productivity, advance your career, and take your business into the future.
Both ACCE and Call Center Demo & Conference events have gained universal acclaim and support from leading professional associations and industry leaders including: American Teleservices Association (ATA); Society of Workforce Planning Professionals (SWPP); Tech Web, Business Technology Network; CRM Marketplace; CRMXchange; CRMAdvocate; CallCenterOps.com; CallCenterJobs.com; Customer Service Group; Call Center Times; and Teleplaza, plus a large variety of regional industry member groups.
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September 15-18, 2008
Phoenix Convention Center
Phoenix, AZ

Getting ready for its fifth successful year, the Annual Call Center Exhibition featuring the Knowledge Exchange conference is the Global Gathering Place for the Contact Center Industry.
ACCE is the industry event that provides you everything you need at ONE event and attracts industry peers and luminaries from all over the globe.
ACCE provides you the opportunity to:
- Choose from Seven Tracks of concurrent conference programming
- Take part in unique networking events with industry leaders from around the globe
- Hear success stories from the ICMI Call Center of the Year Award Winner
- Receive focused education and practical insights on your most pressing contact center issues
- Test-drive solutions in a Full Scale Exhibit Hall
- Be the first to come in contact with the latest product releases
Presented by:
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May 19-21, 2008
Hotel Intercontinental
Dallas, TX

Call Center Demo & Conference regional events have been an integral part of the call center industry for over seven years. Quality education and a pedestal style demo-hall keeps alumni coming back year after year and provides new industry professionals the inspiration and solutions they need to succeed.
Call Center Demo and Conference provides you the opportunity to:
- Choose from Five Tracks of concurrent conference programming
- Participate in Networking events you won’t find anywhere else in the industry
- Test–drive solutions on an even playing field in our Demo Hall
- Attend all events under one roof
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